Utilities

Paying Your Utility Bill

Need to pay your utility bill? You have several options available. Below, we’ll walk you through each one.

Paying Your Bill Automatically

To enroll in the Village’s AutoPay System (ACH) you’ll need to complete the form authorizing the Village to debit your preferred bank account on the 10th of the month. There are no convenience fees charged for ACH payments when you enroll through the Village. Completed ACH forms need to be returned to the Village Office.

*Please be aware that when enrolling in ACH, one billing cycle is required as a part of the prenote process before payments are automatically deducted. You will receive notice on your bill when your account will be auto debited.

Paying Your Bill Online

To pay online you may register your account through Invoice Cloud, our new electronic utility payment service. Registration is not required to view your bills and/or to make one time payments, with registration you will have access to the customer dashboard and to enroll in Auto Pay or Paperless Billing. A processing fee will be charged by Invoice Cloud. The total charge amount will be displayed prior to submitting the payment. Remember, you will need to have your account number handy when making a one time payment or when creating an account.

Click here for a list of Invoice Cloud FAQs.

Paying Your Bill at the Village Office

Your utility bill is payable at the New Bremen Village Office. You can mail it to:

P.O. Box 27
214 North Washington St.
New Bremen, Ohio 45869

The office is open from 8 a.m. to 4:30 p.m. Mondays-Fridays, and you may also drop your payment off in the secure depository box located on the south side of the Village Office at anytime.

You can make your payment with cash or check. Payment must be received on or before the 10th day of the month. Your bill stub must be returned with payment in order for it to be applied to the proper account.

Paying Your Bill by Phone

The Village of New Bremen now offers an automated phone payment system powered by Invoice Cloud, which gives residents the opportunity to conveniently make one-time utility payments from anywhere at anytime.

To make a payment by phone call (844) 785-0981

Paying Your Bill by Text

The Village of New Bremen now offers bill payment and notifications by text message powered by Invoice Cloud. To enroll in pay by text you will need to register your account with our online payment portal through Invoice Cloud.

Reading Your Utility Bill

Service Code Explanation

Questions about what the codes on your bill stand for? Here’s a service code chart to help:

WA – Water
SE – Sewer
EL – Electric
A – Actual

E – Estimated
MC – Miscellaneous
AR – Arrearage

Utility Deposits for Tenants and Leaseholders

Utility deposits are required for all parties not owning property in the village limits. The Village reserves the right to require proof of ownership such as real estate contracts, deeds or property tax stub.

Deposit Amounts:

$250 – Residential
$500 – Commercial

Utility Forms

If you’d like to begin receiving services, you’ll need these forms: